Day In The Life

Hey guys!

 In my last post I promised you an account of a day in my life working in an integrated agency as an Account Exec, so here it is. Every day is so different in my job so bear in mind that my duties do extend to outside of what you read here, but hopefully you’ll find this post helpful if you’re thinking of getting into agency account handling.

I also hope it will show that it is very possible to be good at this job without a degree background in marketing. Obviously I myself haven’t had that educational exposure so I would be really interested to hear from others who have who really feel they directly reap the benefit of their degree in their agency role.

As always, if you have any questions or comments please feel free to ask them by commenting or by contacting me using the details on the Contact Me tab above.

Day in the life.

My day starts at 9am, where I take a seat at my desk and check my emails. My main client is a shopping centre and we do all of  their creative comms, from in-centre posters and hoardings, to press, radio, events and social and digital – whatever works best for the campaign we’ve devised. I work on the account with a Senior Account Director, and whilst she handles a lot of the main client liaison, budget tracking and more high responsibility stuff, I manage most of the deliverables, working with our internal studio to produce the ads for the centre.

I start today by liaising with our contact for all things print, as we need to replace the posters in centre with our Valentine’s creative. I send an email requesting a quote for the print order, then follow that up with an estimate to the client so they can sign off this cost. The posters have been designed and signed off internally as well as by the client the previous week, so all that remains is for the posters to be artworked – made print-ready. I mail the file over to our artworker and pop over to ask him if he’ll be able to see to it by the end of the day.

Next on my To Do list is to write a design brief. This contains all the details that the designer needs to create an ad, including info such as the relevant branding and colour scheme, what imagery and copy to include, the dimensions etc. We need to design a press ad to advertise a new retailer who is opening in the shopping centre, so once I’ve written up the brief I talk it over with a designer, and when I’ve made sure they are clear on what needs to be done I head back to my desk.

One of the primary target demographics for the shopping centre account is 18-24 year olds, and as such we plan a lot of activity on our social media pages. These are managed by a Marketing Assistant at the shopping centre. Having come up with the concept and strategy for a Valentine’s campaign in a brainstorm the day before, I now write this up as a brief to send over to the Marketing Assistant. As a shopping centre, the retailers obviously play a key part in our marketing and this campaign is no exception, so this brief is vital for the Marketing Assistant so that she can liaise with relevant retailers and pull together the right content for the social campaign.

Another job for today is deployment of an email, which will be sent out to our database of around 6,000 people. Having already overseen the design of the email, it has now got to be coded (thankfully not by me) and tested before it’s sent. Before I pop out for lunch I check that our html-savvy designer is still ok to finish coding and testing the email that afternoon as we’d discussed the day before.

I usually eat at my desk – one because it’s good to be there in case someone, the client or a designer who’s working on something for you, has a question or needs something, and two because there’s really not many places to eat around my office..!

After I’ve eaten the designer who’s been working on my email comes over to let me know that it’s ready to be tested, so I go and join him at his desk so I can oversee how it has come out and ensure that all the click through links are correct. Once I’m happy we click Send and away it goes! After a few days I’ll check back on the results and compile a report to send over to the client, comprising the open and click through rates and how these compare to previous emails and the average industry standards.

By this time it’s getting on in the afternoon and I check back with all the work I’ve got going on in the studio – the press ads and the artworking. I print a copy of the press ad to show our creative director so that he can sign it off before I send it to the client for their approval. The posters have been artworked so I can send them to the printer along with their PO from us.  

That’s it for studio work today, which means I have a couple of hours to sit at my desk undisturbed to get to a couple of larger tasks. One is a management report for the client that details all the work we have delivered in the previous month; for this I need to go back through our folders and take screen shots of all ad creative as well as compile results such as email open and click through rates, entries to any competitions we have run, and analytics of both Facebook and the website. This is a big job that usually takes a day or two to complete but I dedicate a few hours to it and then send it to my line manager; we’ll go through it in the morning to make sure I’ve included everything I need to.

By now it’s about 6pm. I fill in my timesheet for the day and head out the door to the pub! :-)